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#88862: "Mobile safari stops working and won't reload to playable state"
#88862: "Mobile safari stops working and won't reload to playable state"
infoneeded: 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다
88862
19
무엇에 대한 보고입니까?
무슨 일이 발생했나요? 아래에서 선택하세요
인터페이스 때문에 룰 상 할 수 있는 특정 행동을 하지 못했습니다
무슨 일이 발생했나요? 아래에서 선택하세요
인터페이스 때문에 룰 상 할 수 있는 특정 행동을 하지 못했습니다
같은 내용에 대하여 이미 등록된 보고가 있는지 확인해주세요
그렇다면, 이 보고를 추천해주세요. 추천을 가장 많이 받은 보고부터 우선적으로 처리됩니다!
| # | Status | Votes | Game | Type | Title | Last update |
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상세한 설명
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• 만약 오류 메세지가 화면에 나타났다면, 그 오류 메세지를 복사해서 붙여넣어 주시기 바랍니다.
Play sponsorship
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• 무엇을 하고 싶었고, 무엇을 했고, 무슨 일이 일어났는지를 설명해 주십시오
Clicked sponsor action
• 브라우저가 무엇입니까?
Google Chrome v112
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• 최대한 쉽게 그 뜻을 이해할 수 있도록 당신의 제안을 정확하고 명료하게 설명해 주십시오.
Play sponsorship
• 브라우저가 무엇입니까?
Google Chrome v112
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• 당신이 막혔을 때 화면에 무엇이 나타났습니까?(검은 화면? 게임 인터페이스? 오류 메시지?)
Play sponsorship
• 브라우저가 무엇입니까?
Google Chrome v112
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• 어느 규칙이 BGA 서비스에서 존중되지 않았습니까?
Play sponsorship
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• 게임 리플레이에서 룰 위반을 확인할 수 있습니까?만약 그렇다면, 몇번째 수에서 룰 위반이 있나요?
Clicked sponsor action
• 브라우저가 무엇입니까?
Google Chrome v112
-
• 당신이 하고 싶었던 게임 내 행동이 어느 것입니까?
Play sponsorship
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• 이 게임 행동을 하기 위해 무엇을 시도했습니까?
Clicked sponsor action
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• 당신이 이것을 하려고 했을 때 무슨 일이 일어났습니까?(오류 메시지, 게임 상태창 메시지 등)
Complete lockdown of website mobile safari browser
• 브라우저가 무엇입니까?
Google Chrome v112
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• 어떤 부분에서 문제가 발생 하였나요(문제가 발생했을 당시 어떤 지시가 내려졌었나요)?
Play sponsorship
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• 당신이 게임 행동을 하려 했을 때 무슨 일이 일어났습니까?(오류 메시지, 게임 상태 막대 메시지, ...)
Clicked sponsor action
• 브라우저가 무엇입니까?
Google Chrome v112
-
• 디스플레이 문제를 설명해주세요. 만약에 버그에 대한 스크린샷을 가지고 계신다면 Imgur.com 사이트에 업로드 하시고, 여기에 링크를 복사/붙여넣기 하시기 바랍니다.
Play sponsorship
• 브라우저가 무엇입니까?
Google Chrome v112
-
• 최대한 쉽게 그 뜻을 이해할 수 있도록 당신의 제안을 정확하고 명료하게 설명해 주십시오.
Play sponsorship
• 브라우저가 무엇입니까?
Google Chrome v112
보고 이력
2023년 May 18일 19:42 • bumpusth • 개발자가 아직 버그를 재현하지 않았습니다:
Mobile play stopped, reload didnt work. Safari.
CONSTANTLY an issue. Please fix before you let people's reputation be harmed by these bugs
CONSTANTLY an issue. Please fix before you let people's reputation be harmed by these bugs
2023년 May 18일 19:45 • GTSchemer • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
Over 55,000 games of Ark Nova were played before your report -- I realize it is frustrating, but this is an extremely rare case.
We need information to be able to help:
1. What move # did this occur? I see you are still making moves in the game.
2. What web browser version do you have? (Safari 16.4? Another version?)
3. Did you take a screenshot?
We need information to be able to help:
1. What move # did this occur? I see you are still making moves in the game.
2. What web browser version do you have? (Safari 16.4? Another version?)
3. Did you take a screenshot?
2023년 May 18일 20:22 • Tisaac • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
Also, you agreed to play the game in BETA, that's part of the possible thing you might encounter.
2023년 May 19일 23:09 • bumpusth • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
As long as people's reputation's aren't hurt by the game crashing, it's not a problem. If you are then please create some system that doesn't ding us for beta testing it.
Screenshot, no. Most of the people I know who have tried it on mobile devices have had issues. I can't get Ark Nova to work on mobile Firefox for iOS. Chrome for Androids and Safari for iOs, and both platforms seem to require most of us to reload in every game.
16.4.1a
I made moves by moving to a desktop. About 218-226 seems to correspond to it
Screenshot, no. Most of the people I know who have tried it on mobile devices have had issues. I can't get Ark Nova to work on mobile Firefox for iOS. Chrome for Androids and Safari for iOs, and both platforms seem to require most of us to reload in every game.
16.4.1a
I made moves by moving to a desktop. About 218-226 seems to correspond to it
2023년 May 20일 00:01 • GTSchemer • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
Chrome for Android has worked fine for everyone we know who has tried it. I just tested it again today, both on Android and Windows. No issue.
A developer just verified iPhone Safari today.
It is definitely isolated, there were 50,000 games played including mobile in alpha alone, without this happening once.
As Tisaac mentions, BGA warns you that beta games are beta, and it is best to avoid them if you are concerned about karma. If you are concerned, the Training Mode still exists in beta, and can be used.
A developer just verified iPhone Safari today.
It is definitely isolated, there were 50,000 games played including mobile in alpha alone, without this happening once.
As Tisaac mentions, BGA warns you that beta games are beta, and it is best to avoid them if you are concerned about karma. If you are concerned, the Training Mode still exists in beta, and can be used.
2023년 May 20일 05:44 • GTSchemer • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
Update: We had someone test with Safari 16.4.1a mobile today and Ark Nova worked without problems.
@bumpusth do you have any sort of ad blocker, or firewall on your phone by any chance?
@bumpusth do you have any sort of ad blocker, or firewall on your phone by any chance?
2023년 May 22일 21:07 • Tisaac • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
Please provide more information. It's clearly linked to your device/browser since you seems to be the only one reporting this.
2023년 May 23일 15:44 • GTSchemer • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
We have seen a few more reports of Safari not loading.
One user tested with Safari 16.4.1a and said it loaded fine. Another user tested with Safari 16.4.1a and said it does not load at all.
This leads me to believe that:
* The model of the iPhone itself may be an issue.
* Or, the user's chosen language may be an issue.
* Or, the game state (cards in hands, player options) may be an issue.
For anyone who cannot load with Safari, if you have access to desktop, can you please load your game on Firefox and take a screenshot?
One user tested with Safari 16.4.1a and said it loaded fine. Another user tested with Safari 16.4.1a and said it does not load at all.
This leads me to believe that:
* The model of the iPhone itself may be an issue.
* Or, the user's chosen language may be an issue.
* Or, the game state (cards in hands, player options) may be an issue.
For anyone who cannot load with Safari, if you have access to desktop, can you please load your game on Firefox and take a screenshot?
2023년 May 23일 20:03 • All the bacon • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
So I’ve lost 30 rep points because of these bugs.
Refresh: not working
Browser restart: not working.
I’ve had this happening 4 times so far.
Chrome can’t open the games either. Will try to have a game with it, if someone will let me.
Will try to take post snapshots
Refresh: not working
Browser restart: not working.
I’ve had this happening 4 times so far.
Chrome can’t open the games either. Will try to have a game with it, if someone will let me.
Will try to take post snapshots
2023년 May 27일 20:23 • xxdahlia • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
Had the same bug appear on mobile safari twice while using the snatch action during game no #381346342
First time reopening the browser fixed it, second time nothing did, and chrome also opened the game in the same bugged state until my time ran out. The screenshot is from chrome, but it looked the same on safari. imgur.com/a/8p31EqH
Have had issues with the game freezing in maybe 3 games before, but reloading always fixed it.
First time reopening the browser fixed it, second time nothing did, and chrome also opened the game in the same bugged state until my time ran out. The screenshot is from chrome, but it looked the same on safari. imgur.com/a/8p31EqH
Have had issues with the game freezing in maybe 3 games before, but reloading always fixed it.
2023년 May 27일 23:14 • GTSchemer • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
@xxdahlia do you know what version of iOS you have, and what version of Safari?
2023년 May 28일 13:20 • Yrael • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
boardgamearena.com/3/arknova?table=377833074
game is stuck, it’s usually Sponsor when you have a large hand, or Draw cards actions again with a large hand.
i can log onto a desktop, take the turn and things return to normal afterwards
game is stuck, it’s usually Sponsor when you have a large hand, or Draw cards actions again with a large hand.
i can log onto a desktop, take the turn and things return to normal afterwards
2023년 May 28일 13:21 • Yrael • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
iphone 13 Ios 16.4.1 (a)
I also tried via the mozilla app and it’s still stalls
I also tried via the mozilla app and it’s still stalls
2023년 May 28일 14:21 • Tisaac • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
Ok might be the grayscale filter then, safari/ios is really a pity on that topic
2023년 Jun 8일 21:16 • GTSchemer • 버그가 수정되었습니다:
@JasonS747 can you please elaborate "nothing works"? You don't see the BGA website? Or you can't load an Ark Nova game because you see a white screen?
Can you take a screenshot?
What version of iOS and Safari?
Can you take a screenshot?
What version of iOS and Safari?
2023년 Jun 9일 22:42 • JasonS747 • 버그가 수정되었습니다:
BGA doesn’t work at all on my iPhone Safari. It will not load; stays frozen trying to get to the home page. It now Only works on Chrome, luckily. This is new since June 8.
2023년 Jun 9일 23:17 • GTSchemer • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
@JasonS747 I understand, but which iPhone? Which version of Safari?
2023년 Jun 9일 23:18 • All the bacon • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
The bug seemed fixed now btw. Last update seems to be the One
2023년 Jun 11일 10:48 • JasonS747 • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
Safari on the iPhone doesn’t have a version, that I know of. The phone up to date. The iPhone is 11 Pro Max.
It is still not working for me.
It is still not working for me.
2024년 May 2일 14:56 • Leads • 버그를 재현하려면 개발자에게 더 많은 정보가 필요합니다:
Android phone user. If I accidentally leave and come back in during the Arc Nova game, I can't access the game. This situation forced me to get a penalty twice.
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보고의 상태를 다음으로 변경:
bug?id=88862
